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View: Tickets – All Tickets

Function: The view displays the tickets for the CODESYS Automation Server.

Call: CODESYS Automation Server → Tickets → All Tickets

List box for filtering the displayed tickets

  • Active

  • Complete

  • Rejected

  • Feedback requested

  • Archived

  • Unknown

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Requirement: A service technician and an email address is specified for the ticket.

Sends the ticket to the email address of the specified service technician

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Opens a dialog for printing the ticket

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Opens the Edit Ticket dialog

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Opens the Delete Ticket dialog prompt

Table 29. Dialog: Edit Ticket

Title

Displays the ticket name

Editable

Description

Displays the ticket description

Editable

Ticket Status

Displays the ticket status

List box for changing the ticket status

  • Active

  • Rejected

  • Feedback requested

  • Archived

Service Technician

Displays the service technician specified for the ticket

List box with all registered service technicians

Save

The changes are saved.

The dialog closes.

Cancel

The dialog is closed without saving any changes.



For more information, see: Resetting the Server Password

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