Error Messages

Message: Identity mismatch

Typical error cause: The application information on the target device and the HMI to not match.

Correction: A new download should be done on the HMI to update the application information.

Message: Login failed

Correction: Check the communication settings for the target device. Make sure that the user name and password are correct.

Message: Login necessary

Typical error cause: There is no connection to the controller.

Correction: Check the communication settings for the target device. Make sure that the user name and password are correct.

Message: The device cannot be reached.

Correction: Make sure that the target device is switched on. Check the communication settings and the network connection to the target device.

Message: The device name is not unique.

Typical error cause: Multiple devices with the same name were found in the target system.

Correction: Make sure that the target device has a unique name.

Message: No symbols available

Typical error cause: Either no application has been downloaded to the target device, or an application with another symbol configuration.

Correction: Make sure that the application is downloaded with the correct symbol configuration to the target device.

Message: The connection is denied due to no resources.

Typical error cause: All available communication channels of the target device are used.